Digital Workers + SBS Portals
Your SBS Portal Already Manages the Work. Now Let a Digital Worker Help Do the Work.
Add Digital Workers to selected SBS processes to handle repetitive tasks along the way.
Signature workflow
Today
Request → Mary reads, reviews, enters and checks → John reviews and approves → workflow continues.
With a Digital Worker
Request → Emma reads, captures, checks and prepares → John reviews what needs human attention.
Inside the familiar workflow
A Digital Worker can appear alongside your team.
Responsibilities and permissions are defined just as clearly as employee workflow assignments.
Assign to
Mary Johnson
Administrative Assistant
John Smith
Department Manager
Emma ✦
Request Processing Digital Worker
Susan Williams
Supervisor
Capabilities inside workflow
Read
Documents, forms, requests, emails, attachments and records.
Understand
Type, intent, important information and process context.
Capture
Names, dates, amounts, addresses, numbers and metadata.
Check
Fields, missing information, rules and requirements.
Prepare
Responses, summaries, notifications and follow-ups.
Route
Employees, departments, approvals and exception queues.
Monitor
Tasks, deadlines, expirations and incomplete processes.